Our Team

Our vision

We want to establish our brand and reputation as the industry leader throughout Australia. We want to be recognized by our suppliers, the community, but most importantly, our customers as an excellent company that is a pleasure to deal with.

We also want to offer a work environment that values effort and contributions to improve how we do business. We want to appreciate it is a team effort to make the customer experience the "Conquer Way".

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There is no such thing as a silly question - We strive to help.

Our mission

  • Dedicated to "Best Practice" in all services and treatments

  • Practice the safest options for the environment and the community we live and work in

  • Have respect, honesty, and personal responsibility in all our dealing within and outside of Conquer Termites

“Providing the right advice and excellent services to you is our driving force.”

Our values

  • At Conquer Termites, we aim to attract people to our organization who share the same values as us.

  • Our core values guide us in developing our organisation's culture, branding, and business strategies. This is what we believe in..

  • Always professionally conduct yourself in how you talk, and interact with customers and staff

  • Compete on quality, not price

  • Sell on the benefits and quality of services

  • Have a mentality that it is not a "them and us" between the Technicians and office - in fact, the office is there to make the Tech's day the best it can be.

  • Be a listener. Listen to other peoples' concerns and ideas. It's not all about you

  • Respect other people's ideas and opinions

  • Have empathy with the customer's situation and cultural background

  • Strive for a balance between work and family - Remember, you work for the opportunities you can provide for your life and family

  • Create a "Win-Win" situation - Understand that both parties need to benefit. Don't be an opportunist with price

  • Strive to improve and embrace change

  • Change should only be embraced if the customer benefits. Not if it only makes your day easier

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5 star service

We pride ourselves on delivering quality customer service and support. As a family owned and operated organisation we understand the importance of excellent service and customer care.

CONQUERS' PROMISE TO YOU

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There is no such thing as a silly question - We strive to help

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Customer satisfaction is one of our highest priorities.

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